Entretien Eco Econo Inc. is committed to protecting the privacy of our customers who visit our website and use our services. This privacy policy explains how we collect, use, and protect your personal data.
1. Information We Collect
When you visit our website or contact us, we may collect the following types of information:
Contact Information: Information such as your first name, last name, email address, phone number, and address. This information is typically provided by you to receive a quote, request service, or contact us.
Technical Information: Data such as your IP address, browser type, operating system, pages visited, and site access times. This data is collected automatically to analyze and improve the performance of our website.
Cookies: Our website uses cookies to enhance the user experience. Cookies are small data files stored on your computer through your browser. You can disable cookies at any time through your browser settings.
2. How Do We Use Your Information?
We may use the information we collect for the following purposes:
Service Delivery: To process your service requests, prepare quotes for cleaning services, and perform these services for you.
Communication: To respond to your requests, confirm appointments, or provide you with information about our services.
Website Improvement: To understand how our website is used, analyze user experience, and improve its functionality.
Marketing: With your consent, to send you information about special offers or new services.
3. Who Do We Share Your Information With?
We do not share, sell, or rent your personal data to third parties without your consent or unless legally required to do so.
4. Data Security
We take all necessary technical and administrative measures to ensure the security of your personal data. We implement physical and electronic security measures to protect your data to prevent unauthorized access, use, or disclosure.
5. Your Rights
You have the following rights regarding privacy and your personal data:
Right to Access: Request access to the data we hold about you.
Right to Rectification: Request correction of personal data you believe is incomplete or inaccurate.
Right to Erasure: Request the erasure of your personal data in certain circumstances.
Right to Object: Object to the processing of your data.
To exercise these rights, please contact us at info@cleaningmtl.ca.
6. Policy Changes
We may update this privacy policy from time to time. Any changes will be effective immediately upon publication on our website. We will endeavor to notify you of any significant changes.